---
title: "Update credit card"
canonical: "https://help.spordle.com/space/MyA/2934243329/Update%20credit%20card"
format: markdown
---
Here are the steps to follow if you want to update your credit card information or if a payment has been declined.


> Macro (toc)


> ℹ️ ***Note: ****if you add a new credit card, please note that the existing credit card will remain in your account and cannot be deleted.*

 

> ℹ️ ***IMPORTANT: ****when you change your credit card and have pending payments, you must change your card on all pending transactions.*


## **Add a credit card**

To update a credit card in ***My Account***, please follow these steps: 

- Click on the Payment Menu.
- Click the ***Pending*** tab, then click on ***Change Card ***

![image](media://a9c4a1d3-8ec4-4210-9331-82eaa8d3da87)


A new window will open, click on ***+Add a card***.

![image](media://eba4de7b-cd51-4a59-86f0-caff23381104)


Update your credit card information and click ***Confirm***.

![image](media://e4b0a34e-7ea7-4857-a638-3d4c32c151b8)



## **Modify credit card**

Select the new card you have added and click on*** Confirm.***

![image](media://57873748-ff11-4cb7-8c97-0e480ed27368)

You have now successfully updated the card for the intended payment.

![image](media://7d9b44e9-8231-4975-b47d-0663277ae46a)


You will now also see 2 cards in your vault.

![image](media://0c87ce60-14e3-4822-a2b8-b802299b872b)


## **Payment declined**

When a payment is declined, you will receive a notification when you log into ***My Account.*** If you wish to change your card so that your organization can collect the payment, please follow the steps above.


## **Payment notification**

If your organization has manually registered and sent you an electronic invoice, you will receive an email requesting payment. When you log into your account, you will see a pending payment notification. Click on ***Pay Now*** to start the payment process and enter the data for the transaction.


## **Delete a credit card**

It is possible to delete a credit card from your account. However, no installments need to be scheduled to delete a credit card.

If payments are scheduled, add a new credit card and select the new card for future payments.

To delete a credit card, click on the cogwheel at the top right of the credit card and select*** Remove***.

You will then be asked to confirm the removal of the card from your Spordle account.

![image-20240514-232935.png](media://599de9ba-aa73-408d-8967-292e67c53d74)


![image-20240514-232950.png](media://491e8bf1-5664-42ef-a246-f781d5f65273)