---
title: "Finances – Installments"
canonical: "https://help.spordle.com/space/SIDEN/4414177281/Finances+%E2%80%93+Installments"
format: markdown
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> ⚠️ ***This option is only available to organizations that use online registration.***

 

The installment option allows families to pay their registration fees in several installments.

 

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> Macro (toc)

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![1---Catalog--Finances---Installments - FINAL.mp4](media://4e2c87c7-e99a-48ca-8183-9cea96be6773)


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## :spordle_page: View installment plans for the current season

 

 

In your dashboard, click on the “Catalog” menu and select the “Installments” option.

 


![Installments 1.png](media://96c51430-78c2-40a8-9212-23c002201805)

 

![Installments 11.png](media://06fbb04c-8e3e-4087-acd7-c52d7b11946c)

 

 

Note that you can use the search fields to filter the display and the arrow keys to sort the columns.

 

 

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## :spordle_page: Setting up installments

 

 

Here are the steps to follow to configure your installment options:

 

1. In your dashboard, click on the “Catalog” menu and select the “Installments” option.

 

![Installments 1.png](media://96c51430-78c2-40a8-9212-23c002201805)

 

 

2. In the “Installments” section, click the **+ Add** button and select the “Add” option.

 

 

![Installments 3.png](media://011be944-e7e4-4d40-a5e4-b313ae92623d)

 

 

3. In the “Add installments” window, enter the required information:

 

 

![Installments 4.png](media://d859084b-b626-4438-b3e7-adfbdb9a191e)

 

 

> ⚠️ Fields marked with a red asterisk (*) are mandatory.

 

> ℹ️ - **Name***: Give your installment option a name. We recommend choosing a generic title to make it easier to reuse in future seasons. Please note that this name will not be visible to the public.
> ℹ️ - **Initial payment (%)***: indicate the percentage of the total fee corresponding to the first installment. This is the amount that will be charged at the time of online registration. Please note that the **minimum value is 1%** and that **membership fees are always included in the initial payment**. If this percentage represents an initial payment that is less than the membership fees, the amount will be adjusted accordingly.
> ℹ️ - **Installments**: determine the number of installments. This does not include the initial payment; it is therefore the number of installments **after** the registration payment.
> ℹ️ - **Value (%)**: depending on the number of installments selected, the system will calculate an identical percentage for each installment by default. However, you can change these percentages if necessary.
> ℹ️ - **Date**: This is the date on which you wish to receive each payment.

 

 

4. Click the **Save** button

 


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## :spordle_page: Rolling over installments

 

 

Here are the steps to follow to reselect the payment settings from a previous year:

 

1. In your dashboard, click on the “Catalog” menu and select the “Installments” option.

 

 

![Installments 5.png](media://c5d9428a-14d4-40cf-b49f-34d45378f09b)

 

 

2. In the “Installments” section, click the **+ Add** button and select the “Rollover” option.

 

 

![Installments 6.png](media://8a97bfd0-42c9-4921-acf9-68749b49ef85)

 

 

3. In the “Installment Rollover” window, select a previous season and click the **Search** button.
4. In the results that appear, check the box for your preferred payment method or click **Select All **above the list.
5. Click the **Next** button.

 

 

![Installments 12.png](media://fed8e9f9-6bb8-4360-a3da-d0cbae910ec1)

 

 

6. Ensure that the payment method is the one you want to replicate for the current year and click the **Create** button.

 

 

![Installments 8.png](media://29ef2fee-6bdf-4070-b96e-a91ab5717d52)

 

 

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## :spordle_page: Modifying installments

 

 

> ℹ️ - Once the installment option has been created, it is no longer possible to change the percentages or payment dates.
> ℹ️ - If installments have been applied to registrations, they cannot be deleted.

 

 

You have two options:

 

1. **Modification of installments status:** In the list of installments in your catalog, click on a installment option, click on the blue pencil to the right of the status, and select the “Inactive” option from the drop-down menu

 

 

![Installments 9.png](media://888d8572-4b2b-41d0-b335-93fddef0ff38)

 

 

2. **Deleting payments:** in the list of installments in your catalog, click on a installment option, click on the **Actions** button, and select “Delete.”

 

 

![Installments 10.png](media://565fe9ca-1076-49b6-8366-ddb5ff58b572)

 

 

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## :spordle_page: Calculation of installments

 

 

To set the installment parameters, enter the percentage of the total fees to be charged as an initial payment and determine the number of installments. You can set the percentage and dates for each subsequent payment.



> 📝 **Example # 1**
> 📝 
> 📝 For this example, we will set the registration fee at $500. 
> 📝 
> 📝 At the time of registration, you wish to collect 50% of the registration fee, with the remainder to be divided into two payments.
> 📝 
> 📝 Initial payment: 50% = $250
> 📝 
> 📝 Remaining balance: 50% = $250
> 📝 
> 📝 Payment #1: 75% of the outstanding balance = $187.50
> 📝 
> 📝 Payment #2: 25% of the outstanding balance = $62.50

 

> 📝 **Example #2**
> 📝 
> 📝 Initial payment: 50% = $250
> 📝 
> 📝 Outstanding balance: 50% = $250
> 📝 
> 📝 Installment #1: 50% of outstanding balance = $125 – May 1st
> 📝 
> 📝 Installment #2: 50% of outstanding balance = $125 – June 1st
> 📝 
> 📝 If the registration date is May 2, the parent's payment schedule will be as follows:
> 📝 
> 📝 Initial payment + Installment #1 = $375
> 📝 
> 📝 Installment #2 (June 1st) = $125

 

 

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## :spordle_page: **FAQ**

 

 

**Can we enter 0% in the initial payment field so that payments are only requested during the season?**

No, an initial payment is required, and the minimum percentage that can be entered is 1%. Note that subsequent payments are expressed as a percentage of the balance after the initial payment.

 

**What do I need to do to ensure that the scheduled installments are debited from the member's bank account?**

Payments will be automatically debited from the member's bank account.

 

**What should I do if an installment is declined?**

The system will make up to three attempts to collect the payment over a 24-hour period before considering the payment declined. You can check the error code in your Netbanx account, then contact the member to explore other payment options if necessary.

 

**I chose a installment plan with two installments. Why do parents have to pay three times?**

The two installments selected exclude the initial payment: parents will first make the initial payment, then each of the subsequent installments.

 

**Under what circumstances must parents pay the initial payment amount and the first installment?**

If a family registers after a date on which an installment is due, the initial payment amount plus the installment will be billed at the time of registration.


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